UX for tool to help employees select the best health insurance plan for themselves and their families.
UX for prescription refill, care location finder, plan balances, appointment scheduling and more.
UX for patient health records page and Past Care Events on the Activity timeline: bringing together claims, patient instruction and more to provide a comprehensive account of a care visit or event. Visible with any member login to healthpartners.com.
Portfolio work available upon request/in person.
While I am skilled in a variety of traditional UX methods, I specialize in lean UX methods such as guerilla (or just plain quick and simple) testing, design session moderation, rapid prototyping, sketching and building collaborative relationship with project partners.
The biggest challenges I face and continue to find ways to overcome are wrangling old systems in to polished, usable interfaces. I seek to implement creative solutions on top of inflexible databases and legacy systems, hopefully rippling change back to the core.
© 2013-2014 Beth McKeever